Monitoring and controlling your client’s refrigeration system is a rather simple and streamlined task. However, when a client owns two or more facilities, this process becomes more complex and time‐consuming, and it requires continual control from both the customer and your staff. The possibility to remotely monitor these systems makes it easier and more efficient. Better time management is an important advantage, but there are also other significant benefits of remote refrigeration monitoring.
What is remote refrigeration control?
Remote refrigeration control is a system that enables you and your clients to manage their refrigeration setup from any location without constantly being on‐site. It is based on internet connectivity and works from any browser. It includes a set of different remote operations such as control of box temperature, modification of different parameters, instant notifications, and more. This allows both you and your customers to have 24/7 control over the entire system.
This type of monitoring is an excellent solution for food service application, but also for other fields that need to strictly follow legal requirements and standards such as pharmaceutical and beverage industries.
What are the benefits of remote refrigeration monitoring?
Remote maintenance and management of your client’s cooling units enable seamless operations through a modern approach, thus making this system beneficial for both you and your clients in different ways:
Secure system management
Both you and your customer can control and monitor refrigeration systems at one or multiple sites by logging into your account. Accounts include a secure login and allow different levels of user profiles and different access rights. You can see all the vital data and make adjustments to the refrigeration system if needed.
Improved reliability and efficiency
With real‐time information about the monitored systems and advanced reports, you have the tools that are necessary for keeping the parameters and operations running at optimal performance.
The system sends alarm alerts 24/7 via text message or e‐mail. If there are any alarm conditions, it immediately sends a notification about it. The capability of remote troubleshooting provides the necessary system data and enables an improved first call resolution. It also allows prioritizing the workload according to the current information inflow thus enhancing the entire process flow.
The operations that are available through this system such as advanced reporting, alarm notification, and data logging help strengthen the compliance with USDA and FDA HACCP and other safety requirements. You can easily compile the collected data and use it to create a valid compliance report.
This remote system is available for modern technology cooling solutions, but also for refrigeration systems that are not of the latest production. Accordingly, your client doesn’t need to replace the entire system – you can easily apply remote monitoring to the existing one.
Reduced human error
No matter how well‐trained your and your clients’ staff are, mistakes sometimes do occur. While remote monitoring cannot eliminate this type of mistake completely, it does reduce it to a minimum, providing real‐time information, allowing for a prompt reaction and preventing any serious consequences.
Manual or on‐site temperature checks consume both time and energy. When you have constant access to the necessary information, the staff can focus on other tasks of higher priority. Furthermore, with the eliminated product waste and urgent service calls, the costs are lower as well.
By logging into a single account, you have an overview of the entire system and its current parameters. This is particularly useful if your client owns multiple facilities – you can simply manage each of them through one account and instantly make any necessary adjustments.